Presence Saint Joseph Medical Center at 333 North Madison Street in Joliet, Illinois

Customer Reviews about Presence Saint Joseph Medical Center

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  Not at all impressed with the staff at this St. Joe's. My son was brought into the emergency room, unconscious. When I got there, the few nursing staff members I saw were lacking personality and compassion. I had been there for an hour and decided to step to the nursing station to find out what was going on, as no one had been in to see us. A nurse was on the other side of the door coming in. I asked her a question about what they had done for him since he had been brought in and was told, "I don't know, I wasn't the nurse when he came in. Someone else was, so they would know. I don't!" and she left the room! It was 10:15 am, isn't shift change at 7 am? How could she not know? or at least take a minute to find out?! Any question I asked her she acted as though I hadn't said anything and once was walking back out the door without any response, when I said, "excuse me", she then turned around and said, "I heard you", stammered something about asking her and left the room! Who was her? and why couldn't she just say, "I'll check and get back to you?" instead of ignoring us? I've worked in two Chicago area hospitals and have NEVER experienced any thing like that! Turns out, we don't even know who she was, a women who came in half an hour later a women came in with discharge papers. I asked if she was from admitting and she simply said she was my sons nurse, no name was offered. She did answer questions and was polite but the discharge information she offered was very vague and I had to offer my son specific details so he would know what to expect. She confirmed what I said, but continued to offer only vague details. Not impressed. However, there was a very nice young man in a security uniform at the information desk who was polite, helpful and courteous. Kudo's to him!
  September 21, 2017

  by Karen King
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  The Ruby Tuesday of hospitals. The quality that never seems to be. The most recent visit consisted of 11 hrs until my 2 yr old was administered as a patient. 7 hrs.in the ER waiting room and at least 4 hrs in a temp room. The most notable mention is there is a Dr. Behind the curtain.
  April 01, 2017

  by Nick Curtis

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About Presence Saint Joseph Medical Center in Joliet